Find the Best Connectivity & Cloud Services

A cloud-based customer experience solution that allows companies to utilize a contact center provider’s software. A CCaaS model allows businesses to purchase only the technology they need, which reduces the need for internal IT support. By providing the flexibility to pay for only the technology needed, investment is low and costs are significantly reduced while capabilities to better serve customers are expanded. A call center technology solution that provides employees with access to account information and history in an effort to provide a real-time, personalized customer experience across all channels including voice, web and social through the use of CCaaS.

A cloud delivery model that offers a variety of communication and collaboration applications and services. UCaaS features include enterprise messaging, presence technology, online meetings, team collaboration, telephony and video conferencing. UCaaS is known for providing flexibility and scalability for core business tasks.

This covers lots of products and services, but it is a VERY hot topic of conversation for everyone right now. Firewall, DRaaS, Email security, PEN testing, Security Audits, Monitoring and reporting.

Stands for Software Defined Wide Area Networking. It’s a combination of Software Defined Networking (SDN), which was created for use in cloud datacenters, and Wide Area Networking (WAN) which is the network outside of your office (e.g. the Internet, or site-to-site networks like MPLS and Metro Ethernet).

Provides Wireless Expense Management (WEM) solutions to help customers manage their wireless accounts, devices, users, costs, data, contracts, policies, and more. Utilizing real-time tools, reporting, and analytics, businesses are able to better excel in their current mobility landscape while saving an average of 20%-40% a month on their wireless accounts. You can keep your exiting carrier and through AI and machine learning the average savings is 20-40% a month.

SMS can we used in so many ways – direct response marketing, customer support, notifications. Many people do not answer their phones, so text messaging has become a very useful channel to get in touch with your prospects and customers. We have a rolodex of dozens of SMS platforms, all of which have all the tools you’ll need to easily automate your SMS and MMS messages.