Hosted phone systems

Unified Communications as a Service (UCaaS) / Hosted Phone Systems

Streamline Communication and Collaboration with a Powerful Cloud-Based Solution

At Webtel Media, our Unified Communications as a Service (UCaaS) platform also known as Hosted Phone Systems empowers your team with next-generation communication tools, all delivered securely from the cloud.

What is UCaaS?

UCaaS (Unified Communications as a Service) is a cloud delivery model that offers a full suite of communication and collaboration applications integrated into a single platform. It’s built to enhance productivity, improve connectivity, and reduce the complexity of managing multiple communication tools.

With UCaaS, your business can consolidate voice, video, messaging, conferencing, and more without the cost and maintenance of traditional phone systems.

Key Features of Our UCaaS Solution

  • Business-Grade Telephony
    Make and receive calls from anywhere with a secure, cloud-hosted phone system.
  • Video Conferencing
    Host high-quality video meetings with clients and teams with no additional software needed.
  • Team Messaging & Chat
    Real-time, secure messaging to keep your teams connected across departments and locations.
  • Presence Technology
    Instantly see who’s available, away, or busy helping teams communicate more efficiently.
  • File Sharing & Team Collaboration
    Share documents, collaborate on projects, and maintain workflow continuity in one central hub.
  • Scalability & Flexibility
    Add users or features as your business grows with no expensive infrastructure upgrades.

Why Choose Webtel Media’s UCaaS?

Our hosted communication platform is designed with flexibility, security, and user-friendliness at its core. Whether your team is in the office, remote, or hybrid, UCaaS gives them the tools to stay connected, productive, and aligned.

Benefits Include:

  • Reduced Costs: Eliminate the need for legacy phone systems and high upfront capital expenditures.
  • Easy Integration: Seamlessly connects with existing CRMs, productivity tools, and workflows.
  • Mobility First: Make calls, join meetings, and message colleagues from any device desktop or mobile.
  • Reliability: Backed by high-availability cloud infrastructure for superior uptime.
  • Future-Proof: Always up to date with the latest features and enhancements.

Frequently Asked Questions (FAQs)

What is UCaaS?

UCaaS stands for Unified Communications as a Service. It is a cloud-based solution that integrates phone, video, messaging, and collaboration tools into one platform.

How is UCaaS different from traditional phone systems?

Unlike on-premise phone systems, UCaaS operates entirely in the cloud. This means lower maintenance costs, greater scalability, and remote access from any device.

Does UCaaS include video conferencing and messaging?

Yes. Our UCaaS solution includes video calls, team messaging, file sharing, presence status, and more everything your team needs to stay connected.

Can I keep my existing phone numbers?

Yes, we support number porting so you can bring your current business numbers with you.

Is UCaaS secure?

Absolutely. Our platform uses end-to-end encryption and complies with leading security standards to ensure your communications are protected.

Is it suitable for remote or hybrid teams?

Yes. UCaaS is ideal for businesses with remote or hybrid workforces, offering full access to communication tools from any device or location.

Transform the Way You Work

UCaaS is more than just a phone system, it’s your complete business communication hub. Let Webtel Media help your organisation modernise, simplify, and scale its communication strategy with ease. Contact us today to discover how our Hosted Phone Systems and UCaaS solutions can benefit your business.